Building Digital Assistants, Virtual Agents, and Chatbots – AI Trends

Sponsored by: Intelligent assistants and chatbots support communication in text or voice using human language (“natural language”) to provide information or a service. The AI technology can help a company talk to its customers or make its employees more efficient. Digital assistants can be available…

Here are 3 Tips to Reduce Bias in AI-Powered Chatbots – AI Trends

AI-powered chatbots that use natural language processing are on the rise across all industries. A practical application is providing dynamic customer support that allows users to ask questions and receive highly relevant responses. In health care, for example, one customer may ask “What’s my copay for an…