Will Artificial Intelligence Spell the End for Customer Service Jobs?

… technology conglomerate, Alibaba, developed an artificial intelligence model that beat the humans … programs, like Allen Institute for Artificial Intelligence, Tencent and Salesforce, came close … VISIT THE SOURCE ARTICLE Author:

Artificial intelligence can read! And now customer service reps must go

… technology conglomerate, Alibaba, developed an artificial intelligence model that beat the humans … programs, like Allen Institute for Artificial Intelligence, Tencent and Salesforce, came close … VISIT THE SOURCE ARTICLE Author:

Artificial intelligence software beats humans in reading test for first time

Artificial intelligence (AI) software developed by Alibaba Group has performed better than humans in a global reading comprehension test – the first time that machines have outperformed people. The AI research arm of China’s biggest online commerce company developed a machine-learning model that scored higher…