Vince Jeffs Interview – Omni-Channel Customer Experiences

In this, the final episode of our PegaWorld series I’m joined by Vince Jeffs, Senior Director of Product Strategy for AI and Decisioning at Pegasystems. Vince and I had a great talk about the role AI and advanced analytics will play in defining future customer…

Michael Kempe Interview – Workforce Intelligence for Automation & Productivity

In this episode of our PegaWorld series, I’m joined by Michael Kempe, chief operating officer at global share registry and financial services provider Link Market Services. In the interview, Michael and I dig into Link’s use of workforce intelligence software to allow it to track…

Jim Saleh Interview – Data Platforms for Decision Automation at Scotiabank

In this show, part of our PegaWorld 18 series, I’m joined by Jim Saleh, Senior Director of process and decision automation at Scotiabank. Jim is tasked with helping the bank transition from a world where customer interactions are based on historical analytics to one where…

TWiML Online Meetup – Fast.ai Session 2 – June 2, 2018

**SUBSCRIBE AND TURN ON NOTIFICATIONS** **twimlai.com** This video is a recap of our Fast.ai x TWiML Online Study Group. In this session, we review lesson two, Convolutional Neural Nets. Topics covered include: • Learning Rate (LR) • Data Augmentation • Stochastic Gradient Descent (SGD) with…

Kirk Borne Interview – Towards the Self-Driving Enterprise

In this show, the first of our PegaWorld 18 series, I’m joined by Kirk Borne, Principal Data Scientist at management consulting firm Booz Allen Hamilton. In our conversation, Kirk shares his views on automation as it applies to enterprises and their customers. We discuss his…

Nicholas Osborn Interview – How a Global Energy Company Adopts ML & AI

On today’s show I’m excited to share this interview with Nick Osborn, a longtime listener of the show and Leader of the Global Machine Learning Project Management Office at AES Corporation, a Fortune 200 power company. Nick and I met at my AI Summit a…

Romer Rosales Interview – Problem Formulation for Machine Learning

In this episode, i’m joined by Romer Rosales, Director of AI at LinkedIn. We begin with a discussion of graphical models and approximate probability inference, and he helps me make an important connection in the way I think about that topic. We then review some…

Greg Mulholland Interview – AI for Materials Discovery

In this episode I’m joined by Greg Mulholland, Founder and CEO of Citrine Informatics, which is applying AI to the discovery and development of new materials. Greg and I start out with an exploration of some of the challenges of the status quo in materials…

Garry Kasparov Interview – Checking in with the Master

In this episode I’m joined by legendary chess champion, author, and fellow at the Oxford Martin School, Garry Kasparov. Garry and I sat down after his keynote at the Figure Eight Train AI conference in San Francisco last week. Garry and I discuss his bouts…

Adam Wenchel Interview – Data Innovation & AI at Capital One

In this episode I’m joined by Adam Wenchel, vice president of AI and Data Innovation at Capital One, to discuss how Machine Learning & AI are being integrated into their day-to-day practices, and how those advances benefit the customer. In our conversation, we look into…